Coaching Policies

1Overview

Coached by Isaac is private 1-on-1 asynchronous fitness coaching delivered through the Everfit app. There are no live Zoom calls and no in-person sessions. By applying, purchasing, or starting coaching, you agree to these policies.

2The Coaching Relationship

• Coaching includes a custom training plan, nutrition targets, weekly check-ins, weekly video form audits on your main lifts, and messaging access inside Everfit.
• Results depend on your consistency. You are responsible for showing up, logging workouts, uploading form videos, completing check-ins, and being honest about food and training.
• I will reply to check-ins and messages within a reasonable window during normal coaching days. This is not emergency support and not medical care.

3Pricing and Billing

• Coaching costs $150 per month.
• Payment and recurring billing are handled by Stripe, through the checkout on this site, unless we agree in writing to a different method.
• After you pay, I send your Everfit invite. All coaching is delivered in the Everfit app.
• Your card is charged by Stripe when you purchase, then automatically each billing cycle.
• To cancel, email [email protected] so I can end your subscription in Stripe. The 3-month commitment and cancellation rules below still apply.
• Prices are in USD. Processing fees are handled by the payment provider.

4Three-Month Initial Commitment

• New clients start with a 3-month minimum commitment.
• That means three monthly payments of $150 (total $450) for the first three months.
• After the third paid month, coaching continues month to month.
• If you cancel during the first three months, cancellation takes effect after your third paid month. You still owe any remaining payments in that initial period.
• Pausing instead of canceling may be offered at my discretion (for injury, travel, or similar). Pauses do not erase the 3-month commitment unless I say so in writing.

5Cancellations After Month 3

• After the initial 3 months, you can cancel anytime before your next billing date.
• To cancel, email [email protected] from the email on your account. Write "Cancel coaching" and your full name.
• Cancellation stops future charges. It does not refund the current month already paid.
• Access to coaching and Everfit ends at the end of the paid period, unless we agree otherwise.

6Refunds

• All sales are final. No refunds on monthly payments already processed.
• No partial refunds for unused weeks, missed check-ins, or unused messaging.
• Rare exceptions (duplicate charge, clear billing error) are handled case by case by email. A goodwill exception once does not change this policy.
• Chargebacks for services already delivered may lead to immediate cancellation of coaching access.

7Failed Payments

• If a payment fails, Stripe will retry and you will be notified.
• Coaching access may be paused until the balance is paid.
• Repeated failed payments can end the coaching relationship. Any unpaid amounts from the 3-month commitment remain due.

8Client Responsibilities

You agree to:

• Complete the onboarding intake honestly (injuries, limitations, schedule, equipment, goals).
• Check in weekly as requested, with form videos when asked.
• Tell me promptly about new injuries, pain, illness, or life changes that affect training.
• Not share your Everfit login or program with anyone else.
• Communicate respectfully in messages.

If you go silent for an extended period (no check-ins, no replies), I may pause or end coaching. Missed time is not refunded.

9Coach Responsibilities

I agree to:

• Build and update your training plan based on your goals, equipment, and feedback.
• Review weekly check-ins and form videos.
• Adjust programming when life, travel, or minor setbacks show up.
• Keep your personal information private (see Privacy below).

I do not guarantee specific results (weight loss, muscle gain, strength numbers, body composition). Progress depends on many factors outside my control.

10Health and Safety Disclaimer

• I am a coach, not a doctor, physical therapist, dietitian, or licensed healthcare provider.
• Coaching is not medical advice, diagnosis, or treatment.
• Get clearance from a physician before starting a new exercise or nutrition program, especially if you have injuries, medical conditions, or take medication.
• Stop any exercise that causes sharp pain, dizziness, or unusual symptoms and seek medical care if needed.
• You train at your own risk. By joining, you accept responsibility for your participation.

11Communication and Scope

• All coaching happens inside Everfit (and email for billing or admin).
• No live video calls are included unless we explicitly agree otherwise in writing.
• Response times are during normal coaching days. Do not use coaching channels for emergencies. Call local emergency services if you need urgent help.

12Limited Spots and Application

• Spots are limited. An application does not guarantee acceptance.
• I may decline an applicant who is not a fit for asynchronous coaching.
• Purchase or acceptance confirms your spot subject to these policies.

13Privacy

• I collect information you share in the application, emails, Everfit profile, check-ins, form videos, and messages so I can coach you.
• That can include contact details, goals, training history, injuries, measurements, photos, and payment status.
• I do not sell your personal information.
• I may use anonymized or permission-based progress stories only with your clear written OK (email is fine).
• Payment details are processed by Stripe. I do not store full card numbers.
• To ask about your data or request deletion of application info, email [email protected]. Some records may be kept for billing, legal, or safety reasons.

14Changes to These Policies

I may update these policies from time to time. The version on this page is the current one. Material changes will be shared by email or in Everfit when practical. Continued coaching after a change means you accept the updated policies.

15Contact

Questions about billing, cancellations, or these policies:

[email protected]